Where is TRIBE located?
Tribe is located in Phoenix Arizona USA.
How do I purchase a trailer?
The best way to Purchase a Tribe Trailer is to contact your local dealer using our dealer locator. If you can not get in contact with your local dealer, feel free to contact us at support@tribetrailers.com
What do I do if I have a warranty issue?
If you have a warranty issue with any of our trailers, please fill out our warranty form located in support- warranty.
What is the TRIBE warranty?
All of the Tribe trailers are covered by a industry standard one year warranty. There are exclusions and you should read the warranty disclaimers to see what is covered.
Where do I order Parts for the TRIBE trailers?
Parts can be purchased on our website. if there is a part you do not see for sale, you can contact us via support@tribetrailers.com and a member of the Tribe team will be happy to assist you!
What if I live in a Cold Climate and need to “winterize” my trailer?
All the TRIBE trailers need to be winterized.
Batteries
Option 1 is to plug the trailer into a 110V outlet and connect it to the shore power for the winter.
Option 2 is to remove the batteries and replace them when the winter is over. Make sure you trickle charge the batteries while in storage and before use boost them up.
Option 3 is to connect a trickle charger on a solar system tot he batteries so that it stays charged.
Winterizing the water system:
1. Turn off all water pumps
2. Drain out all the water is the tank.
3. Clear out all water and toilet/shower lines.
Sanitize your toilet system.
This needs to be done at least once every 6 months.
1. Flush out all water from system
2. Use a portable water sanitizing product like Camco tastePure spring fresh water system cleaner.
3. DO NOT USE BLEACH this will cause corrosion.
When should I check my wheel lugs and how?
TRIBE always suggest to check the lugs before you travel and after you set up the basecamp.
We suggest using a “torque wrench” to a 10 ft Lbs.
When you first receive the trailer do a complete inspection and before you travel tighten up the wheel lugs. After the first 50 miles check them again and tighten them up if they are loose. You always tighten them up in a “STAR” pattern.
Fire life and safety devices should always be checked on the trailer and added.
Always use and carry the following in and on your trailer
1. Fire extinguisher
2. Smoke Alarms for the indoor campers (supplied)
3. Propane Gas and Carbon Monoxide Alarms. (Supplied)
4. Extensive first aid kits
5. Recovery equipment
What type of vehicle do I need to tow the trailer?
This all depends on the trailer that you are towing, below is the best trailer towing guide.
https://webcontent.goodsam.com/trailerlife.com/digital_editions/TrailerLifeTowGuide2020.pdf
https://www.trailerlife.com/towguides/choosing-the-right-tow-vehicle/
What needs to be done to my Vehicle to get it ready to tow the trailer?
Each Overland or adventure trailer is different and requires different articulating hitches and TRIBE provides you with the “hitch receiver” required for each trailer. (This does not include the ball hitch receivers)
Your vehicle must have the following
1. Hitch receiver
2. 7 pin round wiring female connectors.
3. The right vehicle – your vehicle must be able to tow the trailer safely.
Should I install an airbag system to level out the trailer?
TRIBE suggests an airbag system on most trucks to remove the backweight from the vehicle. If you get the “EL CAP” we highly suggest an airbag system to make sure that the truck stays level.
NOTE: this may void the truck warranty so please read the information from the manufacturer.
How long does it take to set up the TRIBE roof top tent?
The RTT takes about 3 minutes to set up, after you have done this a few times, it can be done in less than a minute.
What does a 7 PIn Connector do?
All of our products are wired on the trailer side with a 7 pin male connector.
This controls the brakes, brake lights, reverse lights, indicators as well as the mandatory light by the license plate.
Before you depart make sure that you test that all of the 7 pin functions are working.
As a Canadian customer, am I required to pay provincial taxes on my trailer purchase?
Yes, Canadian OGT customers will be invoiced at a tax rate based on their titling document residence. See the CRA guidelines: https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/charge-collect-which-rate/calculator.html
Where can I purchase these trailers?
The TRIBE® Trailers are located at many RV dealers across the country. Click on this link to find the closet dealer to you.
Can I pull the TRIBE® EXPLORER behind my vehicle?
Yes the TRIBE® trailer only weighs approx. 1654Lbs and can be pulled behind practically any vehicle. Always read the limitations of your vehicle and the attached tow hitch. Note that when towing you want have the trailer level, not pointing up or down in front/back. There are many adjustable tow hitches available so that you can adjust the height of the trailers tongue compared to the vehicle.
How does the TRIBE® basecamp tow off-road?
The TRIBE EXPLORER can go anywhere your vehicle can go. Always know the limitation of your vehicle as well as the trailer. Practice with the trailer in terrain that is controllable. If you drive the trailer against rocks or deep holes you could damage the trailers suspension so go slow and always be cautious.
How much water can I carry with me in the water tank?
The TRIBE® EXPLORER trailer is equipped with a 17.5 Gallon tank.
Is TRIBE® Trailers DMV certified?
Yes! Any state that has an authorized Tribe Dealer will have no issues certifying your trailer. If there ever is an issue feel free to contact Tribe!
Where can I find my VIN Number and information on the trailer?
The VIN# is located on a metal plate on the side wall of the front tongue of the trailer. You will also see a safety plaque with some safety requirements.
Is the Tribe EXPLORER Trailer ready for solar?
Yes, the Tribe EXPLORER trailer is 100% ready for a solar panel system. Every EXPLORER will come with a “solar kit” containing everything you need to connect your solar panels.
How do you cook with an overland trailer?
The Tribe EXPLORER trailer comes with a full kitchen and sink. The kitchen has dual 10,000 BTU stainless steel burners, and an electric sink directly connected to our 17-gallon water tank. The kitchen also has a slide-out table with stabilizing legs, allowing ample space for your current meal.
Why do I need an Articulating hitch over a ball hitch?
The EXPLORER comes stock with a fully articulating hitch. A hitch of this style is imperative for any offroad use. As the ground or terrain you drive over changes, your trailer’s angle in relation to your car changes as well. Without an articulating hitch, you run the risk of your trailer’s hitch breaking, or, your trailer rolling due to these extreme angles.
Is there a CAMBER and TOE adjustment on the EXPLORER Trailer?
You can adjust both the Camber and the Toe with the EXPLORER trailer. There will be tow eccentric bolts located on the A arm of the trailer. there you will be able to adjust both your camber and toe. please refer to your owners manual for instructions.
When I connect my Trailer what do I need to do?
Never leave thinking that everything is okay with the trailer especially if you did not check the trailer the last time you went off-road. Always assume that you need to check everything before you leave.
Think of the trailer like a “Captain” thinks of his ship. Check everything because if you don’t there could be a failure on the road and you could lose your trailer.
These are just a few checkpoints.
Check to see that the Lugs are tight on the tires.
Check to see that you have the trailer safely connected to the vehicle and all safety chains are on and the brake and backup lights on the trailer are working.
Check to see that the tires are in good condition and safe to use.
Check to see if the doors are all locked down and safely stowed.
Check to see if the brakes work on the trailer.
Check to see that there are no loose nuts anywhere on the trailer(mark the nuts with a white marker to make sure they don’t move).
Check to make sure the tent is secure and locked down so that it does not open during driving.
How does the trailer balance when I disconnect it from the vehicle?
When disconnecting your Trailer always make sure that you have dropped your jockey wheel and the weight of the trailer is bearing on the wheel, not the hitch. Once the jockey wheel is down, and before anything else is done on the trailer, make sure all four stabilizing legs have been dropped down and are lowered adequately into the ground.
Will this trailer fit into my garage for storage?
The dimension of this trailer are 143” x 74” x 55” and should fit into a regular size garage.
What size wheel and tires should I get if I want to replace the ones on the Trailer?
The current wheels are 15” alloy and the Lug pattern is 5 on 5 or the same as a JEEP® JK. The Tires are 31×10.5 R15LT off road tires plus a spare located underneath the trailer.
Can the EXPLORER carry Fuel?
The Tribe EXPLORER trailer has two Jerry can holders located in the front passenger side of the trailer.
Does the EXPLORER have electric brakes?
Yes! The EXPLORER trailer has electric drum brakes that are applied using the 7-pin connector when your vehicle’s brakes are applied. to adjust the “braking power” your vehicle will need to be equipped with a Gain Controller. If your vehicle is not equipped with a Gain Controller an aftermarket controller can be purchased, but is not necessary.
Do I need to purchase a Battery for the trailer?
Tribe EXPLORER trailers come with a 100 A/H deep cycle battery included with the trailer.
What do I do if I chip the outer finish of the Trailer?
The outer finish is similar to LINE-X®, you can go to any LINE-X® location and they will be able to respray the outside of the trailer.
Where do I get parts for the trailers?
Parts can be purchased on our website. If there is a part you do not see for sale, you can contact us via support@tribetrailers.com and a member of the Tribe team will be happy to assist you!
What size refrigerator can I fit in the EXPLORER?
The EXPLORER can accommodate a refrigerator up to 41 inches in length, 17 ½ inches in width, and 21 inches in height.
Does the EXPLORER have a shower?
While the EXPLORER doesn’t come with a shower, it’s easy to install one according to your preferences.
What kind of stove does the EXPLORER have?
The EXPLORER features the Tribe proprietary 10,000 BTU dual burner stove that’s ideal for cooking meals during your adventures.
Does the trailer have lights?
Yes, the EXPLORER comes equipped with LED light strips in the kitchen, power, and rear fridge compartment, and four more LEDs on the exterior, ensuring excellent visibility and safety.
Will my car charge my EXPLORER battery?
Yes, you can charge the EXPLORER’s battery using your car’s seven-pin plug.
Can I replace my battery with a lithium battery?
Yes, you can replace your EXPLORER’s battery with a 12V lithium battery.
How many people can the EXPLORER sleep?
The EXPLORER can comfortably sleep two adults.
Can I camp in the rain/snow?
Yes, you can! The EXPLORER’s rooftop tent is designed to provide a warm and dry shelter in all weather conditions.
Does the trailer have an axle?
No, the EXPLORER comes equipped with Tribe’s custom independent A-arm suspension system that ensures stability and smooth rides.
Can I access my water tank if the water pump breaks?
Yes, you can use the EXPLORER’s hand pump to access your water tank in case the electric water pump breaks.
Can I access the water tank for showering?
Yes, the EXPLORER features a hydraulic connector in the trailer that allows you to hook up a shower to the water tank.
Is the trailer magnetic?
Yes, the EXPLORER is magnetic.
How much clearance does the trailer have?
The EXPLORER has a clearance of 16 ½ inches, providing ample space for rough terrains.
How much travel does the trailer have?
The EXPLORER has a travel of 6 inches, allowing it to traverse uneven grounds.
What is the EXPLORER’s departure angle?
The EXPLORER features a departure angle of 32 degrees, making it easy to navigate through steep inclines and rough terrains.
Can I change the shocks on EXPLORER?
Yes, we recommend you use the Bilstein 33-187112 5125 Series Shock Absorber.
Can I add another shock to my EXPLORER trailer?
Yes, the EXPLORER comes with an extra mounting bracket for an additional shock. We recommend you use the Bilstein 33-187112 5125 Series Shock absorber.
What is the tongue weight of the EXPLORER?
The trailer has a tongue weight of only 197 lbs!
What batteries come with the trailer?
The Expedition comes equipped with two 100AH AGM batteries.
Does the Expedition come with an air conditioning unit?
Yes, the Expedition comes equipped with an air conditioning unit.
Does the Expedition 500 have an axel?
No, the trailer is equipped with independent A-Arm suspension which negates the need for an axel.
Is the Expedition 500 equipped with air conditioning?
Yes, the trailer is equipped with a an air conditioning system.
Is the Expedition 500 equipped with heating?
Yes, the Expedition is equipped with a 2.6 GAL diesel heater.
How many people can the Expedition 500 sleep?
The trailer can comfortably sleep 4.
How tall is the Expedition 500?
The trailer sits at 87 inches with the trailer fully lowered and the airbags deflated.
Does the Expedition come with a kitchen?
Yes, the Expedition has outdoor and indoor kitchens.
How much solar does the Expedition 500 come with?
The Expedition 500 comes equipped with 4 100 watt solar panels?
Does the Expedition have an air ride suspension?
Yes, the Expedition comes with airbags to raise and lower the trailer for extra room for articulation.
How long does it take for the Expedition to raise up?
The Expedition takes approximately 3 minutes to raise.
Can you use the stabilizer legs on the Expedition 500as jacks to lift the trailer off the ground?
No, the stabilizer legs are not meant to be used as jack stands.
Does the Expedition 500 have a bathroom?
Yes, the Expedition 500 has a wet bath with a toilet, shower, and a sink.
Is the awning on the Expedition 500 electric or manual?
It is an electric awning with an optional manual crank if the battery ever dies.
What is the Cabover made from?
The main body is made from polyurethane sandwiched between two fiberglass panels. This allows for a sturdy light construction without sacrificing great insulation.
What is the Cabover size?
The El Cap is 127″ x 83″ and sits in your truck bed. This cabover is designed for a full-size truck with a full-size bed but will fit in short beds with the tailgate down. Please see all the pictures of the product in use.
How many people can sleep in the EL CAP cabover?
The EL CAP cabover has a large bed 81″ x 53″ and a sofa bed 70″ x 36″ with a roof top tent that is 91″ x 55″. This allows for 6 people to sleep comfortably in this cabover.
Does the El Cap come equipped with a diesel heater?
We provide a high-quality diesel heater with a 2.5-gallon external tank. The diesel heater is controlled from the inside and quickly heats up the Cabover making the inside nice a warm for those cold winter camping trips.
What are those black metal panels inside the Cabover as well as outside?
Those panels are called “Molle” and they are designed to allow for accessories to be clipped onto the system. Used in military vehicles they are the most versatile system available.
What size propane tanks do I use?
We provide you all the plumbing to hook up two (2) 5 G propane tanks. These are not the larger ones that you use on your gas bbq at home they are the size down. You need to secure both tanks into the metal brackets provided, Connect the gas connections to the tanks. Make sure there are no leaks on the connections by applying soapy water to the connection. Once you have this done and make sure that the gas appliances are in the OFF position put the tank into the ON position. You can then test the gas cooking stove. ALWAYS turn the gas off when not in use or traveling.
How do I get up into the Cabover?
We recommend bringing a small collapsible step stool to facilitate getting in and out of the El Cap. The cabover also comes equipped with a collapsible ladder to access your rooftop tent from the exterior.
How does the battery inside charge?
The cabover has a solar system that charges the internal battery system. The battery is removable and can be used outside of the cabover for external use. The portable battery has a digital meter that shows you all of the information about the battery. This will power all your electrical in the cabover. The battery is located underneath the right hand ledge next to the portable toilet.
What refrigeration fits inside the cabover?
TRIBE does not provide refrigeration for most people prefer to get their own system. We have provided a perfect location with straps and a conveniently placed 12V outlet.
Can the table collapse down?
Yes, the table has a front handle that quickly collapses the table down. You can remove this table and use this outside if required. The table is also the “middle” section to the sleeping bed on the first level.
How do I get the El Cap onto and off my truck?
TRIBE provides 4 legs that attach to the Cabover to quickly raise and lower the cabovers height. These legs are detachable and can be taken with you or stored in your garage.
Once you connect the Legs to the cabover you can then use the provided hand crank to raise and lower each leg. make sure you work in a STAR pattern making sure that you raise only one leg at a time. A full instruction sheet is on the EL CAP resource page.
